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Shipping & Delivery All orders within mainland UK to be sent using Royal Mail Special Delivery at a standard charged of £4.95. Orders over £75.00 will get free shipping. 412 Fashion aims to deliver all UK mainland orders within 3 working days. However this involves a third party and post times given are approximate not guaranteed. Privacy & Policy All the information that you provide to 412 Fashion including your email address, delivery address and credit card details are strictly private and confidential. 412 Fashion acknowledges that we are bound by the Data Protection Act 1998 and that we will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share any of our customer's personal information with anyone else and we do not sell it on to others. Returns & Replacements 412 Fashion are happy to offer a full refund or an exchange on all website orders within 7 days of receipt or 14 days in the case of international orders. 412 Fashion will only accept items returned in their original (as good as new) sale condition with all tags attached. All exchanges will be charged at full postal rate as 'free shipping' only applies to original orders. Any returned sale items will not be refunded and a credit will be issued. Procedure To return an item please email info@412limited.co.uk to request a returns form stating your intention. We will reply back within 24 hours with a returns form attached. Once you have received the form please complete and return along with the item to:-
412 Fashion Items should be sent by registered post or recorded delivery and must be securely packaged. 412 Fashion will not accept responsibility for loss or damage to items being returned. Your rights to return the goods are protected under E.U. Distance Selling Directive (which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm). Once we have received the goods and we are happy with their condition we will refund your credit/ debit card excluding any shipping costs within 30 days. Stock Availabilty: We try to give accurate stock information when you place your order, but as we don't (as yet) run a live stock update system, when stock gets low we can't promise we will have what you ordered. We do update the stock availability on the site every day, so if your order is urgent then call us and we will help. |
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